Privacy Policy

This Privacy Policy describes how Aladdins Gold collects, uses and protects the personal information you provide when you register, deposit, play or otherwise use our online casino services. We respect your privacy and explain below the types of information we collect, why we collect it, how it is kept secure and how you can exercise your privacy rights in Canada.

Types of data we collect

Personal data

When you create an account we collect identifying information such as your full name, date of birth, residential address, email address, phone number and a chosen password. We may also collect identity documents for verification (photo ID, proof of address) when required to comply with legal or security checks.

Technical data

We automatically collect technical information needed to operate the service, including IP address, device type, browser, operating system, session data, and game‑play logs. This helps us keep the site functional, detect fraud and improve stability on desktop and mobile.

Transactional data

Transactional records include deposits, withdrawals, payment method details, bet history, winnings, losses and promotional activity. Payment card or crypto details are processed by trusted third‑party payment providers and, where possible, are tokenized or handled offsite for security.

How we use your information

Your information is used to create and manage your account, process payments, perform KYC and anti‑money‑laundering checks, provide customer support, send service messages and operate bonuses where applicable. We also use aggregated or anonymized data for internal reporting, fraud prevention and to analyse site performance.

Data protection practices

We use industry standard technical and organisational measures to protect personal information in transit and at rest, including encryption and access controls. Access to personal data is limited to authorised staff and third parties who need it to provide services. We retain information only as long as necessary to meet operational, legal and regulatory requirements.

Cookies and tracking technologies

We use cookies, web beacons and similar technologies to remember preferences, maintain sessions and collect analytics. Some cookies are essential for site functionality; others are optional and used for analytics and marketing. You can manage cookie preferences through your browser settings or device, and opt‑out of non‑essential tracking where available.

User rights

Residents of Canada have rights concerning their personal information, including the right to access the data we hold, correct inaccuracies, request deletion where permitted, restrict or object to certain processing, and withdraw consent for marketing. We will respond to requests in a reasonable time and as required by applicable law.

Access, correction and deletion

You can review and update much of your account information by signing in to your account. For document updates, deletion requests or other privacy enquiries, contact our support via your account support channel and we will guide you through verification steps before actioning requests.

Information sharing and third parties

We may share data with service providers who process payments, host services, run analytics, provide identity verification or support investigations. We require these partners to maintain appropriate safeguards. We do not sell your personal information to third parties.

Privacy policy updates

We may update this policy from time to time. When changes are material we will post a notice on the site and indicate the effective date. Continued use of the service after updates constitutes acceptance of the revised policy.